1. Introduction
Welcome to The AI Playroom ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll your child in our educational programs.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Parent/Guardian Information: Name, email address, phone number, and billing information.
- Child Information: Name, age, and educational information relevant to our programs.
- Account Information: Login credentials and profile information.
- Program Participation Data: Information about program enrollment, attendance, progress, and completion.
2.2 Automatically Collected Information
When you access our website or use our services, we may automatically collect:
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, and links clicked.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.
3. Children's Privacy
We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar laws worldwide. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
When we collect information about children for our educational programs, we:
- Require parental consent before collecting personal information from children
- Limit the information collected to what is reasonably necessary for participation in our programs
- Provide parents with the ability to review their child's information, request deletion, and refuse further collection
- Maintain the confidentiality, security, and integrity of information collected from children
If you believe we have inadvertently collected personal information from a child under 13 without proper consent, please contact us immediately at privacy@littleailabs.sg.
4. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our educational programs and services
- Processing enrollments, payments, and managing accounts
- Communicating with parents about their child's progress, upcoming events, and program updates
- Personalizing the learning experience for children enrolled in our programs
- Analyzing usage patterns to improve our website and services
- Responding to inquiries, comments, or concerns
- Complying with legal obligations and enforcing our policies
- Protecting the safety and security of our users and services
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Educational Partners: We may share limited information with educational partners who help us deliver our programs.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with third parties when we have your consent to do so.
We do not sell personal information, including children's personal information, to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing your consent at any time, where we rely on consent to process your information
- Requesting restriction of processing of your personal information
- Requesting transfer of your personal information
- Opting out of certain data sharing arrangements
To exercise these rights, please contact us at privacy@littleailabs.sg.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
Whenever we transfer your personal information outside of Singapore, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The AI Playroom
24 Sin Ming Lane, #07-101 Midview City
Singapore 573970
Email: privacy@littleailabs.sg or hello@theaiplayroom.com
Phone: +65 8810 0579
Hours: Mon-Fri: 10am-7pm, Sat-Sun: 9am-7pm